At United Transportation Services Inc (UTS), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth.

• Medical Information: Appointment details, mobility requirements (wheelchair, stretcher), and any special needs for transportation.

• Payment Information: If applicable, billing and payment details.

• Technical Information: IP address, browser type, and website usage data.

2. How We Use Your Information

Your information is used only for:

• Scheduling and coordinating transportation services.

• Communicating ride updates, confirmations, and scheduling changes.

• Ensuring patient safety, comfort, and accessibility needs.

• Complying with legal, medical, and insurance requirements.

3. Data Protection

• We follow HIPAA regulations and industry standards to safeguard sensitive data.

• Access to patient records is restricted to authorized personnel only.

• Data is stored securely using encryption and secure servers.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with:

• Healthcare providers coordinating your care.

• Insurance companies or payers (if required).

• Law enforcement or regulatory bodies (when legally required).

5. Cookies & Website Usage

Our website may use cookies to improve functionality and user experience. You can disable cookies through your browser settings.

6. Your Rights

• You may request access to your personal information.

• You may request corrections to inaccurate information.

• You may request that we delete your personal data (subject to legal/medical requirements).